Your furnace isn’t working – what do you do?

It’s always important to make sure that your furnace is in good working order, but as we prepare for the cold weather, the need becomes that much greater. After all, your furnace is what will help keep your home warm and toasty.

A working furnace is also a matter of safety – any issues could expose you and your loved ones to dangerous and deadly carbon monoxide. If you experience a problem, you will need to contact a licensed gas technician. Depending on what issues they find with it or any other natural gas piping, vents or appliances connected to it, you may get a warning tag. There are two types of warning tags – A and B. An A tag means there’s an imminent danger of carbon monoxide, and for safety your natural gas service will be shut off. If you get a B tag, which means your furnace doesn’t pose an immediate threat, you’ll be given a few weeks to have it repaired by a licensed gas technician.

Finding a technician
Websites like the Technical Safety Standards and Safety Authority and the Heating Refrigeration and Air Conditioning Institute of Canada can help you find a licensed gas technician in your area. In most cases, the technician you hire will make the necessary repairs, turn your gas back on and clear the tag by notifying your natural gas utility – either Enbridge Gas or Union Gas.

Find more information at www.enbridgegas.com/warningtags

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